Lamb Weston
“Your consultative approach in the previous study was well appreciated, together with the incorporation of supplementary market data made it a pleasure to deal with you.”
Heineken
“The team were excellent to work with, and guided us through the project with lots of good advice in an enthusiastic and friendly way. The results were well communicated and presented and brought to life with lots of context from the community. Mustard even went the extra mile and validated the results on an omnibus […]
Mencap
“The project was very professionally managed from start to finish and you were a pleasure to work with. Good understanding of our business requirements. The response met the brief and the research delivered as promised.”
Adra Housing Association
“We have been working with Mustard for over 3 years now and have been delighted with all aspects of their work and always found the team to be really great to work with. They advised on a single co-ordinated approach linked to the portal, enabling us to see the results in real time and compare […]
Curo
“At Curo we want to understand what our customers think and why, and over the past two years Mustard have really helped us do just that. They’ve helped us design an approach which means we get consistent, structured feedback of a high quality. More importantly, as well as just understanding how satisfied customers are, they’ve […]
Bunzl Retail Supplies
“Mustard has delivered our Voice of the Customer research for the last two years. The findings have been invaluable in terms of identifying key business priorities and areas for improvement, making changes to the way we work to improve our customers’ service experience, informing our longer-term strategic projects and showing our customers that ‘You said, […]
NHS Professionals
“Very professional approach to the research project, plus the project manager has (had) an excellent understanding of our organisation. He was able to make recommendations to improve the research and worked well with the other third parties involved in the segmentation and analysis.”
MHA
“Mustard undertook an independent evaluation of our MHA Communities services. They worked with us to create an innovative and customised evaluation plan… Mustard were creative and responsive, whilst maintaining a very practical focus on the outputs we needed. We have used the findings widely across our organisation… The project delivered above and beyond our expectations […]
VisitAberdeenshire
“VisitAberdeenshire prioritises evidence-based decision making and the work undertaken by Mustard helps deliver this, particularly within the area of consumer marketing. We have engaged the expertise of Mustard on several past projects. With each one we have been very impressed with the professionalism and initiative shown by Anthony and the team.”
Transport for West Midlands
“Mustard are making a massive difference, in lots of different ways. We have used the research community platform to deliver a range of innovative and highly strategic projects that put the residents of the West Midlands right at the heart of our research and ensures their voices are heard… It’s making a huge difference for […]