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“Mustard have been a trusted partner of Home Group for more than 8 years. In this time Mustard has helped us to design and align numerous customer journeys, they have helped us to launch and optimise our digital self-service portal, they have conducted deep-dive analytics to inform repairs strategy, and have engaged with multiple stakeholders to help us understand and measure our brand. Mustard’s insights continue to have a positive impact for Home Group as an organisation and make a difference to the lives of our 113,000 customers.”