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“Mustard’s creative approach brought new insights into RNIB, helping us to understand the value blind and partially sighted people place on connecting with one another and the problems they face when trying to connect… The new service was launched, supporting thousands of people with sight loss to meet virtually, which has had a positive impact on their feelings of isolation and loneliness. The service has been so successful that it has attracted £600K in external funding to expand the service, enabling us to reach more people at a time of crisis.”