fiction

Can You Afford to Be Considered? What Changing Consumer Behaviour Means for Brand Tracking

Family choosing a day out, illustrating how Category Entry Points can influence brand consideration

Consumer behaviour is changing, but is brand tracking changing with it? Colin Auton explores why traditional measures of consideration can miss the situations, needs and barriers that actually shape decisions, and how Category Entry Points can deepen consumer understanding. Consumer confidence is up. Well, sort of. The latest GfK Consumer Confidence Index jumped six points […]

Bean Power: why effective campaigns actually change behaviour

Rebecca Harris explores why the best campaigns do more than raise awareness. Using M&S’s Better with Beans campaign as an example, she explains how behaviour change models like COM-B can help brands understand barriers, make action easier, and create campaigns that drive real-world behaviour change.

When Fear Works. And when it Backfires.

Andrew Wiseman explores how fear-based messaging really works. Using Protection Motivation Theory, he shows why some campaigns drive action, while others leave people uneasy and disengaged.

Is 2026 the Year of the Segmentation?

Richard Walker explores why 2026 could be the “Year of the Segmentation” — and why every organisation should be reviewing how they understand, segment and engage their audiences in an AI-shaped, behaviourally complex world